Learning & Development Partner

Learning & Development Partner within Management Capability Team

Permanent

c£50,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working (1-2 days) + National Travel

Southampton, Store Support Office

Your role is to build management capability across B&Q by designing and delivering practical, engaging learning that supports Retail leaders and our Stepping Up programme.

Management & Leadership Facilitation

• Facilitate engaging, high-quality leadership and management learning experiences and programmes, both virtually and face to face.
• Create inclusive, people-centred learning environments that bring learning to life and deliver a consistently strong colleague experience.
• Actively seek feedback and insight to continuously improve the quality, relevance and impact of facilitation.
• Model a coaching and learning-led approach, encouraging reflection, ownership and application beyond the session.

Management & Leadership Design

• Work in close partnership with the Management Capability Manager, stakeholders and colleagues across the business to understand current and future capability needs, desired outcomes and gaps, ensuring learning is grounded in operational reality.
• Design and deliver learning experiences and programmes that are stretching, engaging and aligned to our ambitious People Plan.
• Test, pilot and evolve learning solutions, involving retail colleagues throughout the design process to ensure learning is practical, relevant and impactful.

Learning Insight, Impact & Evaluation

• Support and challenge leaders and colleagues to embed learning back in role, championing a strong learning-culture mindset.
• Contribute to the evaluation of the Accelerated Leadership Development Programme and Stepping Up learning experiences, using insight to understand impact and inform continuous improvement.
• Use insight to help leaders take accountability for learning embedment, not just participation.

• A strong role model of learning delivery, facilitation and coaching, with a well-rounded understanding of leadership and learning models and the confidence to apply them in practice.
• Credible and confident facilitator with experience working with groups of varying sizes and seniority.
• Experience in management and leadership development design and/or instructional design is desirable but not essential.
• The ability to drive a High Performance Culture.
• Demonstrates high support and high challenge, creating safe but stretching learning environments.
• Demonstrates curiosity, reflective practice and a commitment to continuous learning for self and others.
• Able to build strong, effective relationships and work in true partnership with stakeholders.
• Confident influencing and constructively challenging, with sound judgement and the ability to navigate competing priorities.
• Thrives in a fast-paced, high-volume environment with a broad and varied remit.
• Self-motivated, forward-thinking and well organised, with a proactive and planned approach.
  Commercially aware and customer-focused, understanding when to be flexible and agile to meet business needs.
  
  
• Strong understanding of leadership and core people principles.
• Naturally curious about the needs of colleagues and customers, ensuring customer insight sits at the heart of thinking and decision-making.

National travel is required and expected as part of this role to support learning delivery and stakeholder engagement across the business and after the first 6-12 months will likely make up

to 60% of the role.

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! 

So we can support you during the application or interview process, please contact ssorecruitment@b-and-q.co.uk for any recruitment adjustments.