Retail Media Administrator

Fixed Term Contract 6 months 

Up to £28,000 p/a + Pension + PMI  + ShareSave + 6.6 weeks holiday + Hybrid Working (1 day per week in the office)

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as Retail Media Administrator and you’ll be a big part of this. 

Working within B&Q’s Retail Media team to support the onboarding and set up of new accounts as well as the administrative duties to support our end-to-end process’s. Utilising our internal systems and our ad tech platform to support the team and create reporting.

This is a newly formed role as part of the recently launched Retail Media team. As part of the team the activity you implement will drive a new revenue stream for B&Q, helping the business reach its overall growth targets. You will be professional and data-driven with a keen eye for detail and willing to support the wider team to deliver our goals.

• Manage email and salesforce queries and triage to the right contact to resolve. 
• Raise invoices using the manual invoicing tool for monthly activity.
• Track invoicing payments with finance and escalate to supplier /seller and partnership manager when overdue. 
• Set up Media accounts for new merchants and suppliers
• Manage wallet top up process and communicate with sellers/suppliers/KAMs and Partnership managers
• Track wallet spend and summarise data to partnership managers and KAMs
• Own CoreIQ onboarding and user setup
• Sponsored product approvals in ad tech system
• Create and share useful information to share with suppliers/sellers to support campaign optimisations and encourage spend thoroughly monthly top tips newsletter.
• Daily activity reporting (manual spreadsheet fulfilment) 

• Strong written and verbal communication skills.
• Previous experience of using CRM tools ideally Salesforce
• Strong attention to detail & organisation skills.
• Very proficient in using Microsoft office specifically Excel.
• Experience of using mass communication tools such as mail merge

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! 

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.